Everything interests you

Frequently asked questions

Ordering and shipping

You can come and pick up the tiles in our showroom in Bratislava.

We already have big experience with packaging and shipping. We know how to pack tiles so that they come intact. We make sure that they are as safe as possible. We use our proven filling materials and packaging procedures. We send tiles on a regular basis.

Yes. Our company is a VAT payer. All prices listed on the website include VAT.

After approving the price offer, we will send you an advance invoice. The deposit is 50% of the total amount of the order. The remaining amount is paid only after the tiles have been completed.

We send the tiles by courier company. The price depends on the size of the order and the country of delivery.

Approx. shipping price with a standard kitchen backsplash with total area of 3 m2:
Slovak republic – 45 €.
Czech republic – 60 €.
EU – depends on the specific country.

If you are interested, do not hesitate to contact us. We will be happy to prepare a non-binding price offer incl. Shipping price.

You can also come and pick up tiles personally in our showroom. This is free of charge.

Yes. We ship tiles throughout the EU. The shipping price depends on the size of the order and the country of delivery. In the case of Czech Republic, the shipping price ranges from 20 € / m2. Contact us for more information. We will be happy to prepare a price offer for you.

Tiles are always made to order, so delivery time varies according to the size of the order or design. The standard delivery time is approx. 5 to 6 weeks.

We will carefully pack the tiles and then send them by courier to the address provided by you. You can also pick up the tiles personally at our showroom in Bratislava.

You can order tiles by email, via social networks or personally. All you have to do is tell us your idea (shape, color) and we will agree on all the details together. In case you can’t decide, we will be happy to advise you. If you are interested in our tiles, this subpage can help you.

Technical informations

We stick the tiles to the fiberglass mesh to make installation easier and faster. The size also depends on the individual shapes of the tiles, but it is usually a maximum of 38 x 38 cm.

In “Custom made” service we can also cut holes for switches and sockets in tiles. You don’t have to cut anything on the spot, you just need to put tiles around the socket and attach the covers. You can find more information on our page “How to properly measure space”.

Yes, tiles are suitable for a gas stove, you don’t have to worry about any damage.

Instructions about this issue can be found on our page “How to properly measure space”. If you are not sure, we will be happy to advise you.

In “Custom made” service, we will produce tiles exactly according to the provided dimensions of the tiled space. Therefore, it is not necessary to take an extra reserve, as there is no excess waste on the cuts during installation.

We supply you with a few extra pieces for free in case of damage during installation.

If you don’t choose “Custom made” service, we recommend ordering a reserve for cuts of at least 10 to 15%, depending on the shape of tiles.

It depends on the specific shape and size of the tile. You can find more information about individual numbers per m2 on our tile shape pages.

The dimensions of the tiles vary depending on the shapes. We offer larger and smaller formats from some shapes. We can adapt square tiles to different dimensions. You can find more information about individual dimensions on our tile shape pages.

The thickness is approx. 8 mm.

Tiles are made of quality materials, which ensures high durability. However, we add a few tips on how to take care of tiles:

  • Do not use aggressive or abrasive cleaners when cleaning, avoid products containing different acids.
  • Also, do not use wire brushes for cleaning.
  • You can clean the tiles with basic detergent or another natural based cleaning detergent.

The installation of hand-made tiles is the same as for commonly available tiles in stores. You can use a standard tile adhesive as well as a standard grout.

We provide only the tiles itself and delivery. Customers arrange the installation at their own way.

If you are interested, we can make tiles to fit exactly to your tiled area. In practice, this means that you no longer have to measure or cut anything on spot. All you have to do is lay out the tiles according to the installation plan we have supplied.

Yes. Tiles can be combined with commonly available tiles. If you plan to combine them with other tiles, we can produce the tiles so that they fit nicely. For example, by rounding the edges or by a suitable size.

Other

We do not produce large formats. If you are interested in a bigger format that we do not offer, feel free to contact us. We will be happy to consult your requirements with you.

If you do not know which tiles would fit in your space, we will be happy to help you and prepare a simple graphic design. You can send us a photo of your space, or e.g. also the design from the kitchen studio and we will make the design directly into your documents.

If you are not sure how to focus on the tiled space, you can send us a photo of the space to info@tileme.sk and we will mark the areas that will need to be measured. We will also calculate the total number of m2 you will need.

Many of our customers also install tiles on their own. If you plan to install the tiles yourself, our “Custom made” service could be useful, which will greatly simplify your installation.

The installation of our tiles is the same as for other tiles. You can use a standard tile adhesive as well as a standard grout for installation. If you do not dare to install, we recommend using the services of professionals.

If you do not have the opportunity to come to see the tiles personally at our showroom in Bratislava, we will be happy to send you samples by post office.

We will be happy to advise you and guide you through the process. Whether it is the selection of the tiles themselves, the color design or the measurement of the space, you can contact us.

We do not make floor tiles. We focus only on the production of wall tiles.

About tiles

You can find the complete pricelist on our page. For a better idea, you will also find a sample kitchen calculation on this page. If you are interested, contact us, we will be happy to prepare a non-binding price offer.

You can find the complete pricelist on our page here. If you are interested, contact us, we will be happy to prepare a non-binding price offer.

We produce plant tiles by pressing fresh or dried plants into the wet clay. We always press plants into clay that we currently have available. Each such production is unique and original. Therefore, it is not possible to select plants.

In our portfolio you will find several standard shapes such as squares, rectangles, diamonds, hexagons, fish scales and more. We can also produce a specific shape as required.

You can find all the shapes on our page. We are constantly working on new innovations and we believe that other shapes will be added to our portfolio.

“Custom made” means that we can adapt the tiles exactly to the space according to the dimensions provided. Just choose the shape of the tiles, the color and send us the dimensions of the space to be tiled. We’ll take care of the rest. You can find more information about “Custom made” service on our page.

The production of tiles is an individual process and we often encounter such a requirement. If you do not find what you are looking for in our portfolio, we will try to fulfil your ideas.

Whether you have a specific idea with an exact specification or you do not yet know exactly what you would like, we will be happy to help. If you are interested, contact us and we will be happy to consult with you about you requirements.

If you do not find the shade you are looking for in our Color sampler, feel free to contact us and let us know. We have already tweaked the colors so that they harmonise nicely with the rest of the interior.

Mixing colors is a very individual process, so first we need to know the requirements and based on that we prepare a color sample for approval.

You can find a color sampler on our page. If you don’t find the shade you are looking in our sampler, feel free to contact us and tell us your idea.

We also have a small showroom where you can see various samples of colors and shapes. We look forward to your visit.

Didn't find answer on your question?

Ask us anything

If you are interested in anything about our tiles, feel free to write to us at info@tileme.sk.

Write us